General booking and rental terms
General booking and rental terms
Last updated: 25 May 2026
These terms apply to direct bookings of the holiday apartment through this website.
1. Host and contracting party
The host and contracting party is:
Jochen Schmid
Im Siegen 13
76456 Kuppenheim
Germany
Email: service@kuppenheim-apartment.com
Phone: +49 170 5280750
2. Booking object
The booking covers the temporary use of the holiday apartment for accommodation purposes during the period selected in the booking process. The maximum occupancy is 3 persons in total. Pets are not allowed.
Bookings are made per night. Check-in is possible from 3:00 p.m. on the day of arrival. Check-out must be completed by 10:00 a.m. on the day of departure.
A parking space is located directly in front of the apartment. Keys are handed over personally on site. Wi-Fi access is available in the apartment via QR code.
3. Conclusion of the booking
The booking is made through the online booking system. The guest selects arrival, departure, number of guests and payment method and confirms the booking as binding.
The booking is confirmed after completion of the booking form. For bank transfer, the payment status remains open until payment is received. For cash payment, the payment status for the remaining balance and security deposit remains open until payment on site.
The guest receives a booking confirmation by email. It contains the key booking details, total amount, payment method, payment information and a link to manage the booking.
4. Prices and discounts
The currently valid overnight prices are shown on the prices page and in the booking calendar. They may be adjusted at short notice for future bookings.
For bookings that have already been confirmed, the price shown and stored in the booking confirmation applies. Later price changes do not affect existing bookings.
Automatic long-stay discounts may apply. The currently applicable discounts are shown in the booking system and on the prices page.
Cleaning is included in the nightly rate. No separate visitor tax is currently charged for Kuppenheim. If a municipal charge changes or is introduced in the future, it may be shown separately for future bookings.
Business travellers are welcome. For business-related stays, an invoice with VAT shown separately can be issued on request. Please provide the required invoice details no later than departure.
5. Security deposit
A security deposit of €350.00 is agreed for the booking.
For bank transfer, the security deposit is due no later than 14 days before arrival. If arrival with bank transfer is within 14 days of booking, the full amount including the security deposit is due immediately after booking confirmation. For cash payment, the security deposit can also be paid in cash on arrival for short-notice bookings. The security deposit will be refunded no later than 7 days after departure, provided that there are no open claims, damages or other receivables. The security deposit is not part of the agreed accommodation price and is not considered when calculating cancellation fees.
6. Payment methods
The following payment methods may be offered:
- Bank transfer
- Cash payment by arrangement
PayPal is only available to guests who have stayed with us at least once before. The technical preparation remains in place so that PayPal can be used selectively if required.
A deposit of 30% of the booking amount excluding the security deposit is due within 7 calendar days after receipt of the booking confirmation. For bank transfer, the remaining balance and security deposit are due no later than 14 days before arrival. If cash payment is selected, the deposit must still be paid by bank transfer; the remaining balance and security deposit can also be paid in cash on arrival for short-notice bookings. If arrival with bank transfer is within 14 days of booking, the full amount including the security deposit is due immediately after booking confirmation. If payment is not received on time, we reserve the right to cancel the booking after a reminder.
7. Cancellation
| Time of cancellation | Fee | |---|---:| | Up to 30 days before arrival | free of charge | | 29 to 14 days before arrival | 50% of the agreed accommodation price | | 13 to 1 day before arrival | 80% of the agreed accommodation price | | On the day of arrival, no-show or early departure | 90% of the agreed accommodation price |
Deposits are refunded in the event of cancellation. Services not incurred are not charged. If the apartment can be re-let, the corresponding income will be credited. The guest may prove that no damage or a lower damage occurred.
8. New booking instead of date changes
Direct date changes through the customer management area are not provided. If the guest wants different travel dates, the existing booking should be cancelled and a new booking should then be made through the booking calendar. The guest checks the current availability and current price independently.
9. Guest obligations
The guest undertakes to treat the apartment, furnishings and neighbourhood with care and consideration and to comply with the house rules. Damages, defects or special incidents must be reported immediately.
The maximum occupancy of 3 persons must not be exceeded. Pets are not allowed. Parties, events and unregistered overnight guests are not allowed.
10. Data protection
Information on the processing of personal data in connection with the website, booking, payment, email communication and iCal calendars can be found in the privacy policy.
11. Final provisions
If individual provisions of these terms are or become invalid, the validity of the remaining provisions remains unaffected.
These terms are a prepared draft and should be legally reviewed before publication.