Questions & answers
Everything important before booking.
The most important information about arrival, equipment, rules and direct booking at a glance.
Arrival & access
When are check-in and check-out?
Check-in is possible from 15:00. Check-out is by 10:00. Earlier arrival is possible if the apartment is already ready.
How does access work?
Handover is personal. A keycard is used for the main entrance; further details are provided to guests as part of the booking.
Are parking spaces available at the apartment?
Yes, two car parking spaces are available at the apartment.
Is access designed with minimal steps?
Yes, access is designed with minimal steps. This does not automatically mean full accessibility; please discuss specific requirements before booking.
Amenities & comfort
Is Wi-Fi available?
Yes, free Wi-Fi is available.
Is there a washing machine?
For stays of seven nights or more, we offer a laundry service upon request, subject to availability and for an additional fee. A washing machine for guests’ own use is not available in the apartment. Further information will be provided during your stay.
Are towels and bed linen included?
Yes, towels and bed linen are included.
Is shampoo or shower gel provided?
No, care products are not advertised as part of the service. Please bring your own personal care products.
What equipment is available in the kitchen?
For a comfortable stay, our apartment features a modern, high-quality kitchen. It includes a refrigerator, fully automatic coffee machine, toaster, hand blender, oven, hob with extractor hood and dishwasher.
What sleeping arrangements are available?
The apartment offers one double bed and one fixed single bed and accommodates a maximum of 3 guests.
How is the bathroom equipped?
The apartment has a private bathroom with shower, hairdryer and towels.
Are a Smart TV and heating available?
Yes, a Smart TV and heating are available.
Booking, prices & invoices
How many guests can stay overnight?
The apartment is designed for a maximum of 3 guests.
Is final cleaning included?
Yes, normal final cleaning is included. The apartment should nevertheless be left tidy and without heavy soiling.
Can an invoice be issued?
Yes. Business travellers are welcome. For business-related stays, an invoice with VAT shown separately can be issued on request.
House rules & stay
Is the apartment non-smoking?
Yes, the apartment is non-smoking. This also applies to e-cigarettes, vapes and similar products.
Are pets allowed?
No, pets are not allowed.
Are children allowed?
Children from 6 years are welcome. The apartment is permanently equipped with a double bed and a single bed.
Service & guest information
Where can I find guest information and downloads?
Public documents are available on the Guest information page. Sensitive check-in details are provided only after a confirmed booking.
Direct booking
Stay longer and save.
Stay discounts are calculated automatically when you book direct.
5 %
from 7 nights
10 %
from 14 nights
20 %
from 29 nights
Rates
Prepaid rate
-10 %
Early bird
-15 %
Flexible rate